ControlFlow
A business platform powered by applied artificial intelligence (AAI)
for processes, data and operational knowledge.
Glifix SA ยท info@glifix.ch ยท 2026
The problem
ERPs store. Dashboards display.
ControlFlow acts.
Every company accumulates data: customers, orders, documents, transactions and communications. The challenge is not collecting it, but seeing the whole picture and turning it into action.
Not just another tool. ControlFlow brings data, processes and artificial intelligence together in one controlled environment โ€” helping each user see the information that truly matters for their role.
Why small businesses
This is not solved by getting the price right.
It is either solved or it is not.
Small and micro businesses cannot afford an oversized organisation: few employees, each covering several roles, with no room for dedicated departments. These are the problems that this lean structure creates โ€” regardless of what solving them costs.
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No in-house IT staff
AI becomes an always-available first line of support, without having to hire.
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Staff turnover is no longer a risk
Expertise remains embedded in the system, rather than in the head of someone who could leave at any moment.
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No dedicated departments
Marketing, business intelligence and data entry: one tool covers functions that elsewhere require separate roles.
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The owner's time is the scarce resource
AI takes on repetitive, low-value tasks, freeing time for decisions that only a person can make.
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Visibility into the numbers, without an analyst
AI connected to BI provides immediate answers without requiring a dedicated management control function.
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Sensitive data stays within your boundaries
By staying within a controlled environment, the risk of exposing customer and supplier data through general-purpose AI simply does not arise.
These problems are not solved by โ€œgetting the price rightโ€ โ€” they are either solved or they are not. That is why building the solution is worthwhile before even discussing its cost.
What ControlFlow is
An ERP with an added chatbot? ControlFlow goes further.
ControlFlow is a business platform that unifies ERP, Business Intelligence and Applied Artificial Intelligence into one operating system for your company โ€” without software licences, lock-in or data leaving your infrastructure. AI is the orchestration layer between people, data and processes.
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Interprets processes

Answers operational questions in natural language, without requiring technical skills from users.

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Reduces complexity

Data becomes more accessible and useful in everyday work, enabling faster, better-informed decisions.

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Centralises knowledge

All operational business knowledge converges in one environment, avoiding fragmentation across different systems.

The paradigm shift
From a craft approach to an industrial standard.
For IT services to small businesses, this shift is comparable to what industrialisation brought to manufacturing.
Today: a craft approach

IT training and support depend on the person delivering them, the day they deliver them, how well they explain things and how much time they have. Results vary depending on who is available.

With ControlFlow: an industrial standard

A consistent, reproducible standard that does not depend on who delivers it that day โ€” even when the best technician is unavailable, the customer still receives a reliable service.

It does not replace people's expertise. It frees them from repeating the same basic explanation yet again, so they can focus on work that truly needs their expertise.
What ControlFlow does
Finds customers.
  1. Finds suitable contact addresses in the chosen sector
  2. Suggests opening a Telegram channel
  3. Suggests an introductory email โ€” including a WhatsApp QR code to obtain the contact's number and the Telegram channel โ€” and sends it through the integrated mail server
Manages them.
  1. Receives email and WhatsApp replies and automatically qualifies them: hot, warm, cold or no reply
  2. Presents them on a management page, prioritised and with a prepared response for each โ€” ready to edit or postpone
  3. Replies through the original channel, with email as a fallback, and prepares the Telegram message in parallel
Presents and sells.
  1. Automatically generates and updates web product presentations, without manual intervention
  2. Answers pre-sales questions and creates an order from the customer's written or spoken request
  3. Provides order and shipping status on request, without manual checks
Campaigns, product presentations and order completion form one cycle โ€” not three separate stages.
Using these tools
AAIApplied Artificial Intelligence โ€” AI that does more than answer: it manages operations ยท CRMCustomer Relationship Management ยท ERPEnterprise Resource Planning ยท BIBusiness Intelligence โ€” analysis and reporting of business data ยท WhatsAppIntegrated WhatsApp module, without requiring WhatsApp Business ยท TelegramIntegrated Telegram channel module ยท AppPWAPWA โ€” Progressive Web App: web pages that behave like installable apps
Other features
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Company AI chat
A PWA interface with an integrated AI chatbot. Operational answers in natural language.
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Local and secure AI
AI models with access only to internal data. No information leaves the system.
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Multichannel communication
Autonomous email, Telegram and WhatsApp integrated into the platform.
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Automated marketing
Prospect scraping, AI email campaigns and qualified leads directly in the CRM.
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BI included
Real-time dashboards and KPI analysis, without separate premium modules.
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Quick VM setup
Up and running quickly, with minimal manual work for the customer.
The architecture
With ERPEnterprise Resource Planning-BIBusiness Intelligence โ€” analysis and reporting of business data (Odooโ€“Superset) you manage them.
๐Ÿ”ต ERP โ€” Business management

CRM, sales, orders and inventory

CRM, sales, orders, inventory, logistics, receivables and payables โ€” all in one configurable system.

๐Ÿ“Š Business Intelligence โ€” Data and decisions

Real-time KPIs

Business dashboards, AI-generated queries, KPI analysis and real-time operational performance.

Why included BI is a unique advantage
Dashboards in minutes
Business managers create reports without writing code โ€” KPIs, sales performance, order trends and customer analysis. Many ERPs sell business intelligence as a separate premium module: ControlFlow includes it by default, without limits.
The heart of the system
Applied AI: what it actually does.
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Voice chat

The user speaks and AI replies aloud โ€” no client-side installations, directly in the browser.

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Vision AI

Upload an image or screenshot and AI analyses it, replying in natural language.

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Operational queries

The user asks in natural language; AI queries the data and presents the answer.

Suggested actions, never imposed. AI proposes the next action โ€” a quote, a reorder or a follow-up โ€” but the user always approves it.
Automatic demos and multilingual presentations
ControlFlow presents your products.
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Always up-to-date demos

Generates web slideshow presentations from a Markdown file containing text and notes.

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Always up-to-date translations

Translates web presentation pages with a click, from text and notes.

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Multilingual narrator

Each presentation is automatically translated into 11 languages, with narration for every slide โ€” without manual intervention.

Technology
Open source, no constraints.
ControlFlow is built on open-source technologies: no licence costs!

ControlFlow is the foundation. It works on its own, for any business that wants to bring together AAIApplied Artificial Intelligence โ€” AI that does more than answer: it manages operations ยท CRMCustomer Relationship Management ยท ERPEnterprise Resource Planning ยท BIBusiness Intelligence โ€” analysis and reporting of business data ยท WhatsAppIntegrated WhatsApp module, without requiring WhatsApp Business ยท TelegramIntegrated Telegram channel module ยท AppPWAPWA โ€” Progressive Web App: web pages that behave like installable apps and communication. With two optional modules โ€” the Hyperledger Fabric blockchain and a modular end-user PWA app โ€” ControlFlow becomes the engine of a TALO solution (TALO4You: ask for information specific to your sector).
๐Ÿ”— The technology platform
Talo for shops
The first contact, your way.
Talo is the PWA your customer encounters first โ€” a gateway to your shop before they even walk in. But you know better than anyone what would make it truly useful for you.
We do not start with a predetermined feature list. Loyalty and cashback? Bookings? Quick orders for collection in store? Notifications about new arrivals or promotions when the customer is nearby? These are possibilities โ€” you know the right answer, because you experience the shop every day.
This slide is a starting point for a conversation, not a fixed feature list.
Talo for businesses
The same principle, applied to B2B.
For a company whose customers are other businesses, the first contact has different needs from a retail shop โ€” but the underlying principle of simple, direct access remains the same.
Here too, we do not assume we already know what you need. Quick access to order or supply status? A direct channel for requests and support? Always up-to-date documents and quotes? These are questions to explore with the people who manage that relationship, not features already decided.
This slide is a starting point for a conversation, not a fixed feature list.
Website and E-commerce
From your business to the web.
Website โ€” 4 basic pages

An essential online presence: four pages to introduce your company, its services and contact details. Easily editable through the AI-powered multilingual Website Builder.

E-commerce

An online shop to showcase your catalogue, collect orders and connect sales to business processes.

Website content and shop configuration are agreed according to your company's needs.
The proposal

Your company deserves
intelligence to match.

ControlFlow is not a product that extracts value from its customer โ€” it is a platform that enables businesses to grow operationally. Open source, modular and scalable. Others build a business around software. We help companies do business.

The goal towards which all of this converges: every employee in the customer's company has their own AI assistant to handle the boring, repetitive part of the work โ€” leaving decisions and creativity to the person, where human ability truly matters.

info@glifix.ch glifix.ch 2026
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